New User - version 158 issues

Hi all, loving the product but have had significant issues since starting with it.
I luckily encountered the permissions issue - and had to chmod 755 /usr etc etc to get a Webui
I did this yesterday and had a happily working webui, and then this morning, it was gone. Tried the chmod commands again and a reboot and it came back.
It has been happy all day then dropped out completely - I had to go through the same procedure to get the webui back again.

very confused :face_with_raised_eyebrow:

Hi @craiggc

Welcome to the IPFire community.

Had the permissions changed again before you ran the chmod commands?

If it happens again then check the permissions of those directories to see if they have changed or not.
Also please provide the output of the WUI server logs which are available at

/var/log/httpd/error_log
3 Likes

thanks for such a quick response
i didnt check the permissions - will next time

log :

cat /var/log/httpd/error_log
e[?2004l
[Wed Aug 04 10:22:24.341724 2021] [mpm_event:notice] [pid 2225:tid 140370745607168] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Wed Aug 04 10:22:24.341814 2021] [core:notice] [pid 2225:tid 140370745607168] AH00094: Command line: ‘/usr/sbin/httpd’
[Wed Aug 04 10:46:07.070675 2021] [mpm_event:notice] [pid 2131:tid 138155014890496] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Wed Aug 04 10:46:07.071191 2021] [core:notice] [pid 2131:tid 138155014890496] AH00094: Command line: ‘/usr/sbin/httpd’
[Wed Aug 04 10:58:55.092132 2021] [mpm_event:notice] [pid 2132:tid 140427911767040] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Wed Aug 04 10:58:55.092648 2021] [core:notice] [pid 2132:tid 140427911767040] AH00094: Command line: ‘/usr/sbin/httpd’
[Wed Aug 04 11:12:05.051205 2021] [mpm_event:notice] [pid 2150:tid 136073386894336] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Wed Aug 04 11:12:05.051732 2021] [core:notice] [pid 2150:tid 136073386894336] AH00094: Command line: ‘/usr/sbin/httpd’
[Wed Aug 04 11:55:41.748236 2021] [cgid:error] [pid 2150:tid 136073386894336] AH01239: cgid daemon process died, restarting
[Wed Aug 04 11:55:42.603566 2021] [mpm_event:notice] [pid 2150:tid 136073386894336] AH00491: caught SIGTERM, shutting down
[Wed Aug 04 11:56:59.147837 2021] [mpm_event:notice] [pid 2140:tid 128090885571584] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Wed Aug 04 11:56:59.148365 2021] [core:notice] [pid 2140:tid 128090885571584] AH00094: Command line: ‘/usr/sbin/httpd’
[Wed Aug 04 12:37:43.683451 2021] [cgid:error] [pid 2140:tid 128090885571584] AH01239: cgid daemon process died, restarting
[Wed Aug 04 12:37:44.529936 2021] [mpm_event:notice] [pid 2140:tid 128090885571584] AH00491: caught SIGTERM, shutting down
[Wed Aug 04 12:39:00.156601 2021] [mpm_event:notice] [pid 2150:tid 128379347354624] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Wed Aug 04 12:39:00.157111 2021] [core:notice] [pid 2150:tid 128379347354624] AH00094: Command line: ‘/usr/sbin/httpd’
[Thu Aug 05 08:30:15.002901 2021] [mpm_event:notice] [pid 2188:tid 136638794810368] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Thu Aug 05 08:30:15.003471 2021] [core:notice] [pid 2188:tid 136638794810368] AH00094: Command line: ‘/usr/sbin/httpd’
[Thu Aug 05 08:56:04.588368 2021] [mpm_event:notice] [pid 2205:tid 139234000942080] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Thu Aug 05 08:56:04.589790 2021] [core:notice] [pid 2205:tid 139234000942080] AH00094: Command line: ‘/usr/sbin/httpd’
[Thu Aug 05 09:01:48.022500 2021] [auth_basic:error] [pid 2208:tid 139233880684096] [client 10.160.240.55:1039] AH01618: user root not found: /cgi-bin/index.cgi
[Thu Aug 05 09:01:50.665120 2021] [auth_basic:error] [pid 2208:tid 139233872291392] [client 10.160.240.55:1039] AH01618: user root not found: /cgi-bin/index.cgi
[Thu Aug 05 09:01:57.327634 2021] [auth_basic:error] [pid 2208:tid 139233838720576] [client 10.160.240.55:1039] AH01618: user root not found: /cgi-bin/index.cgi
[Thu Aug 05 09:02:24.810054 2021] [auth_basic:error] [pid 2208:tid 139233889076800] [client 10.160.240.55:1029] AH01618: user root not found: /cgi-bin/index.cgi
[Thu Aug 05 09:02:25.448864 2021] [auth_basic:error] [pid 2208:tid 139233863898688] [client 10.160.240.55:1029] AH01618: user not found: /cgi-bin/index.cgi
[Thu Aug 05 09:02:27.707085 2021] [auth_basic:error] [pid 2208:tid 139233855505984] [client 10.160.240.55:1029] AH01618: user root not found: /cgi-bin/index.cgi
[Thu Aug 05 09:02:31.082595 2021] [auth_basic:error] [pid 2208:tid 139233847113280] [client 10.160.240.55:1029] AH01618: user root not found: /cgi-bin/index.cgi
[Thu Aug 05 09:02:46.130070 2021] [auth_basic:error] [pid 2208:tid 139233805149760] [client 10.160.240.55:24485] AH01617: user admin: authentication failure for “/cgi-bin/index.cgi”: Password Mismatch
[Thu Aug 05 09:09:35.166828 2021] [auth_basic:error] [pid 2208:tid 139233830327872] [client 10.160.240.55:2029] AH01617: user admin: authentication failure for “/cgi-bin/index.cgi”: Password Mismatch, referer: https://10.160.244.120:444/
[Thu Aug 05 10:38:26.439171 2021] [cgid:error] [pid 2205:tid 139234000942080] AH01239: cgid daemon process died, restarting
[Thu Aug 05 10:38:27.434427 2021] [mpm_event:notice] [pid 2205:tid 139234000942080] AH00491: caught SIGTERM, shutting down
[Thu Aug 05 14:02:47.417283 2021] [mpm_event:notice] [pid 2189:tid 137558145070080] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Thu Aug 05 14:02:47.441247 2021] [core:notice] [pid 2189:tid 137558145070080] AH00094: Command line: ‘/usr/sbin/httpd’
[Thu Aug 05 14:12:31.045546 2021] [cgid:error] [pid 2189:tid 137558145070080] AH01239: cgid daemon process died, restarting
[Thu Aug 05 14:12:31.965657 2021] [mpm_event:notice] [pid 2189:tid 137558145070080] AH00491: caught SIGTERM, shutting down
[Thu Aug 05 14:14:02.030642 2021] [mpm_event:notice] [pid 2167:tid 124534764717056] AH00489: Apache/2.4.48 (Unix) OpenSSL/1.1.1k configured – resuming normal operations
[Thu Aug 05 14:14:02.031556 2021] [core:notice] [pid 2167:tid 124534764717056] AH00094: Command line: ‘/usr/sbin/httpd’

Hi @craiggc

You have several of the first message about user root not found. This message is what you will get if you try to enter root as the user in the authentication screen. The only user that can be entered for the WUI is admin.
The root user and its password is only used for logging in to the console.

Then there are a couple of messages about user admin: authentication failure. This message is usually when the admin user has been entered but then the password that was set for admin was incorrectly entered.

When you say that the webui was gone do you mean that you got a screen showing the message Internal server error or was there a different message.

2 Likes

Hi

yes please ignore the login errors - that was before coffee

this morning i have arrived at work and the proxy has gone again
http access gives the following :

Bad Request

Your browser sent a request that this server could not understand.
Reason: You’re speaking plain HTTP to an SSL-enabled server port.
Instead use the HTTPS scheme to access this URL, please.

Https gives a timeout error. - checking permissions seem to be OK (but im not an expert yet)

Also SSH has now stopped working…