I purchased a Maytag washer/dryer with a wifi connection. It has a companion mobile app. There is no network configuration on the machine(s), so I can’t manually manipulate the IP address or view the MAC address. The manufacturer used to label the machine(s) with the MAC address, but for “security reasons,” stopped doing that. After speaking with Maytag support, they confirmed that the only way to make the wifi connection is through the app that uses a bluetooth connection to initiate it.
The bluetooth route gets to the point of asking for and accepting the SSID, but the machine(s) are not pulling a dynamic address from the firewall. They are both within 10 feet of the access point, so signal strength isn’t the issue. I don’t see them in the current DHCP leases, and so I can’t give them Blue network access. If I had the MAC address, I could add it manually, but that’s not an option. I figured that I could set up a separate network using a generic router to view the MAC address then set it up manually, but was hoping to avoid that complication. Is there any way to disable the requirement for Blue network permission temporarily? Any other advice on how to proceed?