Internet Time-outs on red Core-Update 188

Hello IPFIRE community!

Unfortunately, I don’t know whether my problems have something to do with the last update 188 or whether my internet provider is having big problems due to the flooding here in Austria.

During video conferences and online gaming, the connection sporadically breaks down, then the connection to the internet comes right back. I don’t see any regularity and don’t know what could be the cause.
Of course, the provider is already denying everything that there are any problems.

A WinMTR test has been running for 5 hours without any major abnormalities - as always at the first transfer point at the provider 28% packet lost

I have the internet setup like this:
Fiber optic transition point then to cisco router (on bridge mode) then Ipfire

Do you have any solutions or other helpful ideas?

cu!

Keep an eye on the Gateway Graph under Status->Network(other). Any gaps within the graph will be an indication that IPFire is unable to ping the ISP gateway at that time period. You can also run a continuous ping from the command prompt to the gateway IP, but IPFire’s graph is nice in that it will give you a time period that the loss occurred.

I’m assuming the Cisco router is your gateway in this situation? Or is it before your ISP gateway? Either way, if you can isolate whether the issue is occuring at the Cisco or the next hop, that might give you ammo to then go to your ISP with.

Hi, thanks for your reply mate!

Yes, that’s right, the cisco is the gateway that the ISP sold to me cheaply. After the gateway, my ipfire is on desktop hardware that I used to get a 1Gb/s speed option

I have two locations where I use IPfire, in my home with a fiber optic connection and at my second home with an LTE outdoor antenna.
these two are connected to OPENVPN ntn.

You can see that the gateway had problems at the second location from Friday the 13th, i.e. where it was raining so heavily here in my area.

I don’t see anything like that on the fiber optic internet connection?!

Maybe there is free software like here:

Unfortunately I have no knowledge of Python applications, something a little simpler would be nice and more time-saving




:thinking: I wonder if the following post can be helpful

Regards

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