Improving Usability?

One key question that remains unanswered is how are user requirements collected, managed and implemented by the ipFire project?

The latest website refresh includes the statement:

18 months ago I submitted this post Minor WUI Improvements : Pakfire
I tried the simplest option of posting a user requirement on this forum without success. In light of that experience (failure) I have proposed and taken up the challenge of demonstrating a simple means of gathering, polling and prioritizing user requirements, but it seems this has been rejected by those who have posted replies.

It is notable that those objectors have not proposed an alternative method of gathering user requirements beyond a suggestion of using Bugzilla. It would appear that every criticism of my proposal is equally applicable to Bugzilla, if not more so. A good bug reporting tool, but not designed for user requirements.

To use the most recent example:

This raises a number of questions:

  • Are the developers aware of deficiencies with the WUI, especially if they don’t use the WUI?
  • Where is the list of all those Web-UI items identified by users (not just me) that need to be fixed?
  • How does anyone know how many users are bothered by these items?
  • Are the developers planning to fix the items, they may know about?

All simple questions that should have answers that I, as a user, should be able to find. Although this thread is focused on the WUI, user requirements have no boundary and could extend into the core of ipFire.

So, what is the answer???
What is there to support the claim that “users and developers collaborate”?
What should be in-place to make that claim true??

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